Challenges • Role definition and determination of competencies / skill set, • Identification, on-boarding and retention of resources, • Know-how loss with the personnel turnover, • Time to replace the personnel and loss of workforce due to changing market dynamics
Solutions • Understanding client expectation and the real requirements, • Clarifying the responsibilities and accountabilities of the roles, • Improved Interview process, • Recruitment and on-boarding of the right candidates, • Ensuring employee satisfaction, • Decreased turnover and dissemination of know-how. • Weekly meeting with client to discuss and report on team and overall project performance (KPI’s)