Decreased turnover and dissemination of know-how
Challenges
- Role definition and determination of competencies / skill set,
- Identification, on-boarding and retention of resources,
- Know-how loss with the personnel turnover,
- Time to replace the personnel and loss of workforce due to changing market dynamics
Solutions
- Understanding client expectation and the real requirements,
- Clarifying the responsibilities and accountabilities of the roles,
- Improved Interview process,
- Recruitment and on-boarding of the right candidates,
- Ensuring employee satisfaction,
- Decreased turnover and dissemination of know-how.
- Weekly meeting with client to discuss and report on team and overall project performance (KPI’s)